I. General Warranty One. "MDM-97" Ltd guarantees the quality of the product from the date of purchase. The warranty applies to defects arising during normal use during the warranty period due to human error in the process of faulty workmanship or materials and components. All these defects are removed free of charge after the product is delivered to an authorized service center. 1.1. If the purchase date is not reflected in the warranty card is valid for the date of construction of the product, as reflected in its serial number. 2. This warranty does not apply to: 2.1. External connecting wires, electrodes, electric lamps, fuses and other equipment and accessories that do not have serial number. 2.2. Cosmetic damage to the outside of the hull. 2.3. Normal wear and tear of mechanical components subject to wear in normal (prescribed) operation (ultrasound system, magnetic inductors, etc.). 3. In case of failure: 3.1. The product is sent to the courier service for the Client in consultation with a specialist service company "MDM-97"-LTD. 3.2. The product is sent to the service base after the implementation of the section "Maintenance" from the "User". Otherwise, they are made in the service paid by the Customer under the Tariff-sales service workshop. 3.3. The product is supplied in the service base and back only in original packaging and in closed vehicles. 3.4. The product is sent by the client with a copy of the "Warranty Card" and completed "repair order" containing: 1.Description free text to defect commentary on the nature, frequency and conditions under which it occurs. 2.Adres, phone and e-mail feedback to the operator product defect found. 3.Danni for invoice. "Repair order" can be found here * Note: Product sent without the necessary information leads to difficulties in detecting and remedying the defects. This repair is classified low priority of execution. 3.5. The product is returned to the customer with an approved courier company and on behalf of "MDM-97" LTD. 3.6. The warranty period does not run during the stay of the product for service. 4. Free warranty service may be refused in the following cases: 4.1. When instructions are not complied with storage, transportation, installation and commissioning specified in the "User Guide" of the product. 4.2. When there is a mismatch between the data in the documents and the product itself, or if the serial number plate has been removed or replaced in any way. 4.3. When attempting to remove the failure of the unit or other unauthorized persons. 4.4. When the damage was caused by the entry of outdoor unit (fluid grease, dust largely insects, etc..) Under the action of external aggressive environment, or not to care for the product. 4.5. When the defect is due to shocks, and mechanical or electrical overloads resulting from neglect, during transport or natural disasters (lightning, floods, etc..) 4.6. Defects resulting from power surges or failures in the power supply or other causes beyond the control of the service. 4.7.Non repaid obligations of the Customer under the previous repairs or overdue payments under contracts for payment;
II. General warranty conditions 1. In the event of a product defect warranty is supplied in the service base for the Client by courier or transport company stated, "MDM-97", Ltd, with shipping paid Rates for warranty service shop. 2. If the diagnosis of the device is found: 2.1. Fault for which the value of its removal is greater than 100 lev (VAT) that is consistent with the Client and repair continues after his consent; 2.2. If the client refuses to undergo repair, pay the same amount of testing performed on the price list for warranty service shop. 2.3. Standard time for diagnosis - up to 48 hours after delivery of the product to the service of "MDM-97", Ltd, 3. The parts replaced during the repair remain in service for further destruction. 4. The deadline for the repair varies depending on the complexity and the need to supply other spare parts, repair shop is not stocked. Maximum time - 30 days. 5. Upon returning the product repaired, the Customer shall pay the cost of repairs with cash. 6. The product is returned to the client with the "Protocol for repairs," which describes the type of repair and the warranty period and is an integral part of the handover protocol. The warranty applies only to perform the repair.